What model or tool do you use to achieve better team performance? Team performance depends on a team's inner dynamics and focus, but they are just as dependent on external factors and support. Effective teams need not only a clear purpose and goal, but a collectively held idea of how the group will
EQ Surprise #4 – EQ Deficiencies are Hard to Work On
Low EQ-i Scores Often Reflect Low Interest Most of the time, people who lack engagement with or get a low score in a given element of the EQ-i have little interest in the work that would correct that EQ deficiency. It is often their lack of awareness of or the lack of perceived value in these
EQ Surprise #3 – The EQ-i Shock Block
EQ-i Scores—and not just low ones—can be shocking at first The first time I took the EQ-i, I was excited to get my report. I had worked in the field a while—trained, keynoted and written a few books. I was going to blow this thing away. I got the report via e-mail, and when I looked at it, I was
EQ Surprise #2 – Forget Your Emotional Intelligence Scores
Scores are Overrated “My Assertiveness score is 112. My Emotional Intelligence beats yours by 7 points,” or “Last time I took the EQ-i, I got an Independence score of 95. Next time it’s going to be higher.” Too often EQ-i users get hooked by their scores, and by so doing, miss the fruit that
EQ Surprise #1 — There is no Emotional Intelligence on a Desert Island
Emotional Intelligence Needs a Comparison “I have low Empathy, but my Assertiveness is high.” This statement only makes sense when I compare my Emotional Intelligence—my social behavior—to others around me. In fact, comparison with others is the only thing that gives EQ any meaning at





