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In my last post I shared the strong connection between EQ (Emotional Intelligence) and the core competencies we expect in our Senior Executive Service (the ECQs). In this post I’ll take a closer look at how we can take an EQ approach to developing a couple of those ECQs-- Flexibility, Resilience
Using the Right Lever
Working with leaders and teams for over twenty years, I have often been asked to address and develop a person or group’s influence skills. While not all, many (if not most) people regard influence as an act of force or coercion—requiring one to have and the directly leverage authority and formal
Standing Alone
Leaders and team contributors often need to share or drive an unpopular idea or project. The ability to be independent and assertive (to stand alone) in the face of adversity, challenge or opposition is particularly important in these circumstances. We have several options for building this skill,
Paths Through Conflict
Of all the skills and behaviors essential for effective performance, the one that scares the most people into inaction and disengagement is conflict. To increase the ability for and the likelihood that our clients will take on this critical topic, OKA has developed a number of different approaches
Feedback–The Powerful Gift You May Not Have Asked For
Feedback is likely the most essential interpersonal and team skill that far too few people use. Often misunderstood as an advanced skill or team activity, it should be viewed as a basic, must-have practice. We have put this video together to introduce you to 4 key insights about effective feedback;