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by Harris Fanaroff, Director of Client Relationships We at OKA recently gathered twelve Organization & Leadership Development practitioners to address an urgent topic: “How are we helping people through the new reality of the world as we get into the Fall and start of school, and what are our
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Sharpening Your EQ Toolkit
Your Behavioral Face and Toolkit The world first took notice of Emotional Intelligence in the early 1990s. In the years since, this field of behavioral research has spun off a handful of conceptual models, many dozens of books on the subject, and a number of self-assessment and 360-feedback tools,
A De-escalation Toolkit
Conflict explodes Police answer a 911 call. A white policeman kills an unarmed black man who is already subdued and handcuffed. The video capturing the event catches fire on the internet, and media outlets take sides, inflaming an already volatile situation. Communities around the
OKA gives its voice to Black Lives Matter
Extraverts & Introverts: Relationship Survival Tips
A fundamental clash I just received an urgent question from a client whose been working from home--in close quarters with her family--for over three months now. I would hate to see all the pain, anxiety, and tumult that we are collectively experiencing reduced to the E/I lens alone, but it is an