Since OKA started writing, training and consulting on generational issues in 2008, I’ve noticed a constant, and at times urgent, request to focus on Millennials (folks born between 1981 and 2000) and the need for specific tools and techniques to deal with the challenges that this large and demanding
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Airheads and Anchors–Using Different Change Styles
Change is constant, and how we each view and deal with it--understanding, flexing to and even using different Change Styles--is an important detail in our team, leadership and organization development efforts. Change Styles Example Claudette and Jim each manage one of two separate but
Mixing Your EQ Cocktail: Balance, Blends, & Behavioral Change
MHS’s EQ-i2.0 model of Emotional Intelligence is comprised of 16 elements that collectively make up our behavioral face to the world—what we look and sound like to and the impact we have on the world around us. The most common approach taken with this popular tool (EQ-i) is considering the score of
Paths Through Conflict
The Critical Yet Overlooked Skillset Of all the skills and behaviors essential for effective performance, the one that scares the most people into inaction and disengagement is conflict. To increase the ability for and the likelihood that our clients will take on this critical topic, OKA has
Too Much EQ? Overdoing Closeness
In EQ-i terms, the Interpersonal Relationships scale relates to your ability and tendency to create and nurture relationships where trust and compassion reside. It is connectivity and closeness. This is such a great thing—can you be too close? Is overdoing EQ possible? Check out