The Critical Yet Overlooked Skillset Of all the skills and behaviors essential for effective performance, the one that scares the most people into inaction and disengagement is conflict. To increase the ability for and the likelihood that our clients will take on this critical topic, OKA has
To Include or Not to Include–Using the Decision Style Profile
You need to decide about a number of schedule issues regarding an upcoming holiday that impacts your office and its workers. Who works; who takes off, and when will the office open and close? Your division, just having exceeded an important delivery goal, gets a lump-sum cash bonus. How is the
People Want Their Leaders Certain
There are now over two dozen people vying for the 2020 Democratic Presidential nomination, and the questions to these candidates are coming fast and pointedly--"Senator, what do you think about this?" "Governor, what would you do about that?" The price for not having and answer and not knowing what
Is Leadership Taught or Found?
Are leaders found or made? A client of mine recently was lamenting the performance of a manager on her staff. “He’s just not a leader—he doesn’t have it in him.” I hear this thought a lot--the belief that leaders are found, not made. While clearly some people have more natural aptitude for
Career Advice: Be a Ball of Clay
A client just yesterday asked me for some career advice, and her quandary resurrected the memory of hundreds of similar conversations I’ve had over the last decade or more. This well and extensively educated woman was looking for a career that provided her with “a good fit.” She said, “I was trained