Your Behavioral Face and Toolkit The world first took notice of Emotional Intelligence in the early 1990s. In the years since, this field of behavioral research has spun off a handful of conceptual models, many dozens of books on the subject, and a number of self-assessment and 360-feedback tools,
A De-escalation Toolkit
Conflict explodes Police answer a 911 call. A white policeman kills an unarmed black man who is already subdued and handcuffed. The video capturing the event catches fire on the internet, and media outlets take sides, inflaming an already volatile situation. Communities around the
How Do Type and EQ Relate?
Type & EQ As leading trainers of both the EQ-i (Emotional Intelligence) and the MBTI assessment (Psychological Type), we at OKA are often asked about the junction of both tools. How do Type and EQ relate to each other? Does any Type have better Emotional Intelligence than any other, and how can
Grace, Please–Shelter in Place Survival Tip #2
Grace, Please My son is playing video games too much and seems stuck to the couch. I ask him--for the fifth time today--to please get up, move around a little, and help with some housework. My son, nearly a grown man, is mourning being a shut-in at home when he otherwise would be experiencing his
Take One for the Team–Shelter in Place Survival Tip #1
Heroic or Selfish? I was in my late twenties, an independent contractor, struggling hard to get my training practice off the ground. I was so lucky to have landed this big client job in the first place--nearly 50 people for a two-day, interactive training. My getting sick was never a part of the