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OKA’s Training/Cancellation Policy (rev. 4.17.15)


 Re-Scheduling:

Once per course @ no charge – Client must notify OKA 10 business days prior to start of course.

Client Cancellation:

Client must notify OKA 7 business days prior to course start date. (Fees apply)
7 Day Notice: 1-Day Course $100.00 Fee/ 2+ Day courses – $200 Fee
After 7 Day Notice: 50% of course fees
No shows: 100% of course fees.

Materials:

Assessments, Pre-work & Course Material fees incurred prior to cancellation are non-refundable.

OKA Cancellation:

OKA reserves the right to cancel or reschedule any course up to 14 days prior to the course start date. If OKA is forced to cancel or reschedule any course, our financial obligation is strictly limited to refunding only the course fees paid (100%) to OKA enrolled participants for said course. OKA is not responsible for reimbursement for travel fees, incidentals or other related costs.

Credits:

Credits on account with OKA are valid for one (1) year from date of course. If not used within one (1) year credit is forfeited.

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